communication skills

Role of Information and Communication Technology (ICT) in Communication

Information and Communication Technologies (ICT) refers to technologies that provide access to information through telecommunications. It refers to all communication technologies, including the internet, wireless networks, cell phones, computers, software, middleware, video-conferencing, social networking, and other media applications and services enabling users to access, retrieve, store, transmit, and manipulate information in a digital form. ICT…

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Essentials of effective communication

Essentials of Effective Communication

Effective communication occurs when information is transmitted between individuals and organizations with the purpose of informing, persuading, and building goodwill. An effective communication should be clear, complete, correct, save time, and achieve the intended purpose. Here are some of the essential elements of effective communication: 1) Should have clarity of purpose 2) Be well informed…

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communication skills

Purpose of Communication

In human societies, and indeed all institutions, communication is inevitable. As people interact in the workplace, school and at home, they use language to pass information to each other. While there are different forms and channels of communication, the epitome of every relationship is based on effective communication in whichever form. The purpose of communication…

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Communication Skills

Definition of terms and concepts used in communication

Understanding communication is essential in every social setting that requires human interactions. There is apparently no relationship that can survive without communication of some kind. While communication is a necessity, communicating effectively is an art and science that should be learned. Here you will be introduced to some common terms used in communication. What is…

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Nonverbal communication

Communication Skills KNEC Notes

Topic 1: Introduction to Communication    Definition of terms and concepts used in communication “Communicationis the process of sharing meaning through continuous flow of symbolic messages.” Communication is therefore generally defined as the process of understanding and sharing meaning. Communication is a complicated process. It is variable, active and dynamic. It starts long before the words begin to…

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communication Skills

Communication Skills Topics – KNEC Diploma

This unit is intended to promote communication skills in learners. This is essential both in business and social interactions. Communication Skills are in both writing and oral communication. The unit is offered in the following courses: Diploma in Business Management – Module I Diploma in Human Resource Management – Module I Diploma in Supply Chain…

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Topic 1: Introduction to Accounting Definition of terms used in accounting Users of accounting information Information needs Qualities of good accounting information Nature of accounting equation Effects of business transactions on balance sheet Topic 2: Accounting Concepts, Conventions and Bases Definition of accounting Concepts, Conventions and Bases Types of accounting Concepts, Conventions and Bases Topic 3: Source Documents Meaning of source documents Types of source documents Uses of source documents Relationship between Source documents and Books of Accounts Topic 4: Books of Original Entry Definition of books of original entry Classification of Books of Original Entries Preparation of Books of Original Entries Posting transactions from the books of original entry to the ledger Topic 5: The Ledger and the Trial Balance Definition of a Ledger and an Account Importance of a Ledger Relationship between a ledger and an account Classifications of ledgers Nature of double-entry system Definition of a Trial Balance Balancing off of accounts Extracting of a trial balance Importance of a trial balance Topic 6: Types of Errors and their Correction Types of errors that do not affect the agreement of a trial balance Types of errors that affect the agreement of a trial balance Functions of suspense account Correction of errors using a Suspense Account Topic 7: Single entry and Incomplete Records Explanation of terms Ascertainment of profits Conversion of single entry to double entry Topic 8: Final Accounts for Sole-Proprietorship Definitions of final accounts Types of final accounts Preparation of final accounts Topic 9: Adjustments to Final Accounts Meaning of final accounts Purpose of final accounts adjustments Procedure of making adjustments in final accounts Topic 10: The Cashbook Definition of Cash book Types Cash book Types of discount Recording transactions in a cash book Topic 11: Petty Cashbook Definition of petty cashbook Imprest System Purpose of Petty Cash Preparation of Petty Cash Topic 12: Bank Reconciliation Statements Definition of bank reconciliation statements Purposes of preparing bank reconciliation statements Causes of the differences between bank statements and the cashbook balance Steps/procedure in preparing bank reconciliation statement Topic 13: Capital and Revenue Expenditure Definition of Capital and Revenue Expenditure Double-entry system for revenue and capital expenditure Classification of Expenditure Topic 14: Control Accounts Definition of control accounts Uses of control accounts Preparation of Control Account Topic 15: Accounting for Fixed Assets Definition of depreciation Causes of depreciation Reasons for providing for depreciation Methods for providing for depreciation Double-entry for depreciation Accounting for disposal of fixed assets The fixed asset movement schedule Topic 16: Non-Profit Making Organizations Definition of Non-profit making organization Differences between Receipts and Payment accounts Relationship between Income and Expenditure accounts Preparation of final accounts of Non-profit making organization Topic 17: Emerging Issues and Trends in Financial Accounting Emerging issues and trends in financial Accounting Challenges posed by emerging issues and trends in financial Accounting Coping with the challenges posed by emerging issues and trends issues in financial Accounting

Financial Accounting KNEC Syllabus & Topics

Topic 1: Introduction to Accounting Definition of terms used in accounting Users of accounting information Information needs Qualities of good accounting information Nature of accounting equation Effects of business transactions on balance sheet Topic 2: Accounting Concepts, Conventions and Bases Definition of accounting Concepts, Conventions and Bases Types of accounting Concepts, Conventions and Bases Topic…

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Conflict Resolution

Non-Violent Conflict Resolution: Causes, Consequences, and Solutions

This topic is related to the earlier topics of negotiation, coping with emotion and stress, and interpersonal relations. We have already stated that conflicts are common in the life of every human being. Here, we look at how people can resolve conflicts as they arise. First, we will look at the definition of conflict, followed…

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Negotiation Skills

Negotiation Skills – the skills you need to negotiate effectively in life

Definition of Negotiation Negotiation refers to the process of discussing issues openly and calmly to arrive at an agreement and understanding between two or more parties. It is a process in which people make decisions or settle differences by holding discussions. The ultimate end of a negotiation process should be to end a dispute, avoid…

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Life Skills KNEC Notes

Life Skills KNEC Notes for Diploma, Certificate, and Craft Courses

Life Skills KNEC Notes – Diploma Topic 1: Introduction to Life Skills Definition of Life Skills Life skills are “abilities for adaptive and positive behavior that enable individuals to deal effectively with the demands and challenges of everyday life” (WHO, 1994). Life skills promotes development of positive attitudes and behavior; knowing how to cope with…

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