Introduction to the Module Unit
Employee Relations is a unit offered to diploma students in business related courses to equip them with the right attitudes, knowledge and skills to maintain good relations as employees in an organization.
General Objectives
By the end of this module unit, the learner should be able to:
- Recognize the importance of good employee relations in an organization
- Trace the historical background of employee relations in Kenya
- Demonstrate an understanding of the collective bargaining process
- Demonstrate an understanding of the grievances and disputes resolution procedure in an organization
- Recognize the relevant ILO conventions applicable in Kenya
- Participate in disciplinary policy formulation
Topics/Course Outline Required by KNEC
Topic 1: Introduction to Employee Relations
1.1. Meaning of employee relations
1.2. Importance of good employee relations in an organization
1.3. Factors contributing to good employee relations.
Topic 2: Historical Background of Employee Relations
2.1. Historical development of employee relations in Kenya
2.2. Impact of development of employee relations in Kenya
2.3. Challenges experienced during the development of employee relations in Kenya
2.4. Scope of the Labor Relations Act in Kenya
Topic 3: Collective Bargaining
3.1. Meaning of collective bargaining
3.2. Importance of collective bargaining in an organization
3.3. Process of collective bargaining in an organization
3.4. Factors considered in collective bargaining process
3.5. Principles of collective bargaining
Topic 4: Grievances and Disputes
4.1. Meaning of terms used in grievances and disputes
4.2. Causes of grievances and trade disputes
4.3. Types of trade disputes
4.4. Procedure for resolving trade disputes
4.5. Procedure for resolving employee grievances
Topic 5: Trade Unions in Kenya
5.1. Meaning of a trade union
5.2. Functions of trade unions
5.3. Legal provisions governing trade unions in Kenya
5.4. Challenges faced by trade unions in Kenya
5.5. Types of trade unions in Kenya
Topic 6: Labour Organizations
6.1. Meaning of labour organizations
6.2. Categories of labour organisations
6.3. Functions of Labour organisations
Topic 7: Employee Discipline
7.1. Meaning of employee discipline
7.2. Importance of employee discipline in an organisation
7.3. Procedure followed in employee discipline
7.4. Employee disciplinary actions
Topic 8: Joint Consultation
8.1. Meaning of joint consultation
8.2. Need for joint consultation
8.3. Principles of joint consultation
8.4. Procedure for joint consultation
8.5. Challenges of joint consultation
Topic 9: Employee Participation
9.1. Meaning of Employee Participation
9.2. Importance of employee participation
9.3. Forms of employee participation
9.4. Levels of employee participation
Topic 10: Emerging Trends and Issues
10.1. Emerging trends and issues in employee relations
10.2. Challenges posed by emerging issues and trends in employee relations
10.3. Ways of coping with emerging trends and issues in employee relations
