Organization Behaviour Diploma KNEC Notes

Free KNEC Notes

Introduction to the Module Unit

Organization Behaviour is a unit offered to diploma students in business related courses to equip them with the right attitudes, knowledge and skills to understand and manage behaviors within and outside the organization.

General Objectives

By the end of this module unit, the learner should be able to:

  • Define organisational behaviour and culture
  • Explain quality organisation leadership
  • Explain motivation and theories of motivation
  • Describe method of organisational communication

Topics/Course Outline Required by KNEC

Click on the links below to access KNEC notes for each section

Topic 1: Introduction to Organization Behaviour

1.1. Meaning and scope of organisational behaviour

1.2. Trends in current organizations

1.3. Organisational culture

Topic 2: The Individual and the Organisation

2.1. Personality

2.2. Values

2.3. Perception

2.4. Attitude and job satisfaction

2.5. Learning

Topic 3: The Organization and its Component Parts

3.1. Organizational culture

3.2. Structure

3.3. Organizational environment

Topic 4: Interpersonal and Group Relationships

4.1. Group dynamics

4.2. Types of groups

4.3. Group formations and characteristics

4.4. Groups and conflicts

Topic 5: Decision Making Process

5.1. Introduction to decision making

5.2. Tools of decision making

5.3. Types of decision making

5.4. Types of Decision Making Process

Topic 6: Organisation Power and Politics

6.1. Meaning of organisation power and politics

6.2. Power and authority

6.3. Viewpoints of power

6.4. Power tactics and influencing strategies

6.5. Politics in Organizations

6.6. Political behaviour

6.7. Power and politics in the postmodern organization

Topic 7: Leadership and its role in achieving organisational goals and objectives

7.1. Need for leadership

7.2. Theories of leadership

7.3. Leadership styles

Topic 8: Motivation and Theories of Motivation

8.1. Meaning of motivation

8.2. Nature of motivation

8.3. Importance of motivation in an organization

8.4. Features of a sound motivational system

8.5. Motivational process

8.6. Motivation theories

Topic 9: Organisational Communication Process

9.1. Meaning of Communication

9.2. Communication Process

9.3. Types of communication

9.4. Barriers to Communication

9.5. How can organisational communication be improved?

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