Organization Theory and Behaviour Diploma KNEC Notes

Free KNEC Notes

Introduction to the Module Unit

Organization Theory and Behaviour is a unit offered to diploma students in business related courses to equip them with the right attitudes, knowledge and skills to understand and manage behaviors within and outside the organization.

General Objectives

By the end of this module unit, the learner should be able to:

  • Recognize the importance of organisation theory in an organisation
  • Recognize the importance of organisational behaviour in an organisation
  • Apply the principles and concepts of organisation theory and behaviour in an organisation
  • Follow the process of change and development in an organisation

Topics/Course Outline Required by KNEC

Click on the links below to access KNEC notes for each section of the module.

Topic 1: Introduction to Organization Theory and Behaviour

1.1. Meaning of organisation theory and behaviour

1.2. Importance of studying organisation theory and behaviour

1.3. Levels of organisation behaviour

1.4. Theories of organisation behaviour

Topic 2: Individual Behaviour in an organisation

2.1. Psychological processes underlying individual behaviour

2.2. Factors that influence behaviour

2.3. Variables used to evaluate the behaviour of individuals

Topic 3: Group Behaviour

3.1. Definition of the term Group

3.2. Reasons for the formation of groups in an organisation

3.3. Types of groups in an organisation

3.4. Factors affecting group performance

3.5. Process of group decision making

3.6. Stages in group formation

3.7. Functional and dysfunctional consequences of group behaviour

Topic 4: Conflict Management

4.1. Definition of conflict

4.2. Causes of conflict in an organisation

4.3. Levels of conflict in an organisation

4.4. Methods of handling conflicts in an organisation

4.5. Role of the management in handling conflict

4.6. Consequences of conflict in an organisation

Topic 5: Stress Management

5.1. Definition of stress

5.2. Causes of stress at work

5.3. Consequences of stress

5.4. Ways of managing stress

Topic 6: Change Management

6.1. Meaning of organisational change

6.2. Reasons for organisational change

6.3. Consequences of change

6.4. Why people resist change

6.5. Methods of implementing change

6.6. Ways of coping with change

Topic 7: Power politics in an organisation

7.1. Definition of power

7.2. Meaning of politics

7.3. Sources of power in an organisation

7.4. Types of power relationship in an organisation

Topic 8: Organisational Effectiveness

8.1. Meaning of organisational effectiveness

8.2. Meaning of organisational goals

8.3. Types of organisational goals

8.4. Process of measuring organisational performance

Topic 9: Organisational Culture

9.1. Meaning of culture

9.2. Meaning of organisational culture

9.3. Factors leading to development of an organisational culture

9.4. Importance of culture in an organisation

9.5. Reasons for different organisational cultures

9.6. Types of organisational cultures

9.7. Indicators of organisational culture

9.8. Limitations of an organisational culture to organisational employees

Topic 10: Emerging Issues and Trends in Organisation Theory and Behaviour

10.1. Emerging Issues and trends in organisation theory and behaviour

10.2. Challenges posed by emerging trends and issues in organisation theory and behaviour

10.3. Coping with challenges posed by emerging trends and issues in organisation theory and behaviour

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