Role of reputation, trust, and fairness
Reputation is an important aspect that should be considered in every negotiation. In the case of Nikki and Michelle, reputation is should be built by both parties so that the company can be trusted from the inside and outside. A good reputation enables the parties to be supported by relevant stakeholders in various aspects of the organization. It creates a good public image and encourages a good working relationship between employees and the managers, and the company and outside stakeholders (Eunson, 2007). Trust is also essential in enhancing a good relationship between various stakeholders in the organization. It also enables members of the organization to carry out their responsibilities successfully with the right attitude to improve performance (Eunson, 2007). If Michelle and Nikki agree on the issue of working shifts, a feeling of trust will be developed and Nikki can delegate duties to Michelle and trust her completely to perform her duties. Michelle will then be able to perform the duties positively with a good work engagement. Fairness is also important in this situation. If Michelle believes that her shift was determined in her fair way, she will agree with the decision and be willing to reschedule her personal activities to meet the new changes.
Plan to Rebuild the Relationship
To rebuild their relationship, Michelle and Nikki should follow a few steps. First, they should put all the agreements in writing so that none of them can break them. Secondly, they should meet with other employees and inform them about the agreement to enhance transparency (Eunson, 2007). Michelle should tell other employees that she was emotional when she talked badly about her supervisor, and try to restore the reputation of Nikki. Lastly, both parties should meet daily to monitor and review relationship
