INTRODUCTION
This module unit is intended to equip the trainee with knowledge, skills and attitudes to enable him/her to perform duties, process information from a variety of sources and apply communication skills at the work place.
GENERAL OBJECTIVES
By the end of the module unit, the trainee should be able to:
a) Appreciate the importance of communication in the work place
b) Develop necessary skills for effective communication
c) Appreciate the use of different modes and forms of communication
d) Appreciate the role of information and communication technology in communication
e) Develop the necessary writing skills for various documents
f) Appreciate official etiquette, protocol and diplomacy at the work place
g) Appreciate emerging issues in communication
COMMUNICATION SKILLS COURSE OUTLINE
KNEC PAST PAPERS
- Comm Skills 2017july
- Communication Skills KNEC Past Paper for Certificate Courses 2012 nov
- Communication Skills KNEC Past Paper for Certificate Courses 2013 nov
- Communication Skills KNEC Past Paper for Certificate Courses 2014 nov
- Communication Skills KNEC Past Paper for Certificate Courses 2016 July
- Communication Skills KNEC Past Paper for Certificate Courses 2016 Nov
- Communication Skills KNEC Past Paper for Certificate Courses 2017 nov
- Communication Skills KNEC Past Paper for Certificate Courses 2019 July
Communication Skills KNEC Notes coming soon.
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