INTRODUCTION
This module unit is intended to equip the trainee with knowledge, skills and attitudes to enable him/her to perform duties, process information from a variety of sources and apply communication skills at the work place.
GENERAL OBJECTIVES
By the end of the module unit, the trainee should be able to:
- Appreciate the importance of communication in the work place
- Develop necessary skills for effective communication
- Appreciate the use of different modes and forms of communication
- Appreciate the role of information and communication technology in communication
- Develop the necessary writing skills for various documents
- Appreciate official etiquette, protocol and diplomacy at the work place
- Appreciate emerging issues in communication
The full course outline can be downloaded through the link below:
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